TaxAct has garned mixed reviews from consumers claiming that the company has a very helpful and friendly customer service system; however the programs that TaxAct offers suffer from frequent bugs in the system. Many people have used TaxAct for so many years and they have noted negative changes when it comes to their services—they claim that every transaction in the past used to be smooth and fast.
A well-known company
Helpful customer support
Frequent bugs in the system
Many consumers complained inconsistency with their services.
WHAT’S THE BOTTOMLINE? SHOULD YOU USE TAXACT?
TaxAct focuses in tax preparation software and Web-based services. They have been providing their services for so many years and they have managed to earn many loyal users. However, as time goes by, many of these users claim to experience negative changes with their services from the fees down to the actual unreliable instructions.
If you’re looking for a company that would help you in your Tax preparation needs, try looking for other alternatives first.